Get in touch

One address, read by a human. Whether it is a bug, an invoice, or a question about your data, it lands in the same inbox.

What to write about

• Support

  A job that failed, an image that came back wrong, a login link that never arrived.

  Write about support →

• Billing

  Invoices, plan changes, refunds, or cancelling a subscription.

  Write about billing →

• Your data

  Access, correction, or deletion of your account and your images.

  Write about your data →

• Everything else

  API access, higher volumes, partnerships, or anything the list misses.

  Write to us →

Before you write

Two things make an answer much faster:

• The email address on your PassReal account.
• For a failed job, the file name and roughly when you uploaded it.

Please do not send passwords or payment card numbers by email. We never ask for them, and we do not need them to help you.

Legal

How we handle your data is described in our Privacy Policy, and the rules of the service in our Terms of Service.